Sheraton New Orleans Hotel

500 Canal Street, New Orleans, Louisiana, United States, 70130  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Sheraton New Orleans Hotel

Paid Wi-Fi

USD 12.95 per day

Parking

USD 48.95 per day

Luggage storage
24-hour

24-hour reception

24-hour room service

24-hour business center

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee/Tea in lobby

Cafe

Coffee shop

Fitness/ Gym

Fitness center

Swimming pool

Seasonal outdoor pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Sauna

Verified Reviews:

  • Great central location - Room was nice and had plenty of space - Pool was ok - Tiny gym
  • Easy walking distance to burbon st.. riverwalk - Service was impeccable - Free showtime movie channel
  • Hotel staff was friendly - Location of this hotel is great - Parking lot is very expensive
  • Beds were great - Bathroom was a little small - Free breakfast - Internet is not free
  • Room was clean - Nice view of the french quarter - Gym was well-equipped - Short walk to bourbon street

Overview

Featuring allergy friendly rooms, a Jacuzzi and a courtyard, Sheraton New Orleans Hotel enjoys a beautiful setting close to parks and a river along with a museum, a theater and monuments. With accents of sleek architecture, the hotel was built in 1982 and renovated in 2012.

New Orleans Centre is about 15 minutes' walk away. The property is set within 2 km distance from the city center.

This hotel is conveniently placed close to bars, restaurants and an oceanarium.

Gallery Bienvenu train station is 10 minutes' walking distance from the hotel. Guests can reach Louis Armstrong New Orleans airport within 25 minutes by car.

Rooms

Sheraton New Orleans Hotel comprises luxury rooms with an in-room safe, heating, high-speed internet, LCD TV and a DVD player as well as coffee/tea makers and a fridge along with modern bathrooms. Many rooms come with a spectacular view over the canal. Bathrooms are appointed with a shower, bathrobes and toiletries.

Eat & Drink

There is a café for guests to enjoy their meal. The hotel has an innovative restaurant serving regional meals. Guests can try tea, cocktails and coffee served in the lobby bar. Commander's Palace and Red Gravy are situated in a shopping area, about 100 meters from the venue.

The hotel offers a buffet breakfast at the price of USD 18.95 per person per night. 

Services

The contemporary hotel features medical service, laundry and coach service.

Relax

Guests are welcome to use a health club, a steam room and a sauna. Active guests will benefit from strength-training, fitness classes and a gym available on the premises.

Internet

Wireless internet is available in the hotel rooms at USD 12.95 per day.

Guest Parking

Private parking is possible on site at USD 48.95 per day.

Year renovated:   2012.  Number of floors:   49.  Number of rooms:   1110.

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Facilities

General

  • Non-smoking property
  • Paid parking
  • Free safe at reception
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Security
  • Air conditioning in public areas
  • Luggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Coffee shop
  • Eco friendly
  • Carte blanche
  • Lobby
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center

Services

  • 24-hour room service
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Wake up service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Cafe
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Buffet breakfast

Meeting facilities

  • 24-hour business center
  • Meeting/ Banquet facilities
  • Business services
  • Microphone
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Video games

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Casino
  • Leisure/ TV room
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • Individual air conditioning
  • Individual heating
  • VIP room facilities
  • Free in-room safe
  • Mini-bar
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Shared bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Room toiletries

Self-catering

  • Refrigerator on request

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid movies/Video
  • Voice mail
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 12 pm FREE

Pets

Pets are allowed on request.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
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Hotel Address:

500 Canal Street, New Orleans, Louisiana, United States, 70130

Get directions
City Center
  • New Orleans
    1.5 km
Airports
  • Louis Armstrong New Orleans (MSY)
    19.3 km
Train Stations
  • Union Station
    1.2 km
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    100 m
  • Roux Bristro
    20 m
Parks
  • New Orleans Musical Legends Park
    440 m
  • Woldenberg Riverfront Park
    470 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110

Rooms and availability

Sheraton New Orleans Hotel photos Exterior Hotel information
Club Double Room
River view
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Cable network connection
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Club Double - alarm clock, heating, hair dryer, satellite/cable TV, air conditioning

Club Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • + More
  • General:Internet access
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Housekeeping
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:LCD TV
  • Pay movies
Room Description:

2 Double Beds or 1 King Bed345 sq feet (32 sq meters)Internet - Free WiFi and wired Internet access Entertainment - LCD television with premium channels and pay moviesFood & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Free toiletries and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Sheraton New Orleans Hotel photos Exterior Hotel information
Club King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Club King - alarm clock, heating, hair dryer, satellite/cable TV, air conditioning

Club Wheelchair Accessible Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

, 345 ft² / 32 m², Wheelchair-accessible bathroom, Continental breakfast served in Club Lounge

Club Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Fridge
Room Description:

[NON REFUNDABLE] QUADRUPLE 2 DOUBLE BEDS-CLUB

Lower-Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Standard|2 Double Beds; Low Floor Unrestricted

Sheraton New Orleans Hotel photos Exterior Hotel information
Double Room
City view
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Heating
    • Air conditioning
    • + More
  • General:In-room safe
  • Cable network connection
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Voice mail
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Traditional Double - alarm clock, heating, hair dryer, satellite/cable TV, air conditioning

Club Level Room
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Club Level Room with Complimentary Continental Breakfast

Lower Floors King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

Standard|King Bed; Low Floor Unrestricted

Sheraton New Orleans Hotel photos Exterior Hotel information
Leisure King Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Sofa bed
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

This room offers exclusive club lounge access, including breakfast, afternoon snacks and gym access.

King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Air conditioning
    • + More
  • General:Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Fridge
Room Description:

Suite|SUITE King + Single Sofa Bed King Bed Leisure

Triple Room
  • Max occupancy:

    5 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Standard|Traditional 2 Beds (triple use)

Wheelchair Accessible Room
  • Max occupancy:

    3 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

, 345 ft² / 32 m², High floor room, Tub seat for disabled, Wheelchair-accessible bathroom, Wheelchair-accessible doorway

Sheraton New Orleans Hotel photos Exterior
Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 1 Super King-size bed and 1 Sofa bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Suite|Suite - Double

Tradition Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Fridge
Room Description:

QUADRUPLE TWO DOUBLE BEDS. ROOM ONLY. Non refundable

Club Superior Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Superior|Club Superior Room

Sheraton New Orleans Hotel photos Restaurant Club Lounge
Club Floor Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Club Floor Club Level King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1K BED:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Club Floor King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • + More
  • General:Seating area
Room Description:

1K BED:CLUB FLOOR NON-SMOKING:EXCLUSIVE CLUB LOUNGE ACCESS:CONTINENTAL BRKFST IN CLUB LNG :FREE

Family Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Family King Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Family Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe Double Room
River view
  • Room size:

    32 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Cable network connection
  • Work desk
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Top floor
  • Housekeeping
  • Telephone
  • Alarm clock
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Bedding:Cotton sheets
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

Deluxe Double Room - alarm clock, heating, hair dryer, satellite/cable TV, air conditioning

Deluxe Connecting Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
  • Room Facilities:
    • Private bathroom
    • Non-smoking
    • 24-hour room service
    • Air conditioning
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Work desk
  • Ironing facilities
  • Housekeeping
  • Bathroom:Hair dryer
  • Toiletries
  • Bedding:Luxury linens
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:LCD TV
  • Pay movies
Room Description:

2 Double Beds or 1 King Bed345 sq feet (32 sq meters)Internet - WiFi and wired Internet access Entertainment - LCD television with premium channels and pay moviesFood & Drink - Coffee/tea maker, 24-hour room service, and refrigerator (on request)Sleep - Premium bedding Bathroom - Free toiletries and a hair dryerPractical - Safe, iron/ironing board, and desk; rollaway/extra beds and free cribs/infant beds available on requestComfort - Air conditioning and daily housekeepingNon-SmokingConnecting/adjoining rooms can be requested, subject to availability  

Sheraton New Orleans Hotel photos Exterior Hotel information
Deluxe King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed, 1 Double bed, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Heating
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Work desk
  • Ironing facilities
  • Dressing area
  • Floor to ceiling windows
  • Top floor
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Toilet
  • Dining:Mini-bar
  • Fridge
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • Computer hookup
Room Description:

1K BED:DELUXE NON-SMOKING:HIGH FLOOR ROOM:FLOOR TO CEILING WINDOWS:SIGNATURE SLEEP EXPERIENCE

Deluxe Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • + More
Room Description:

Deluxe|Deluxe 2 Beds (triple use)

Deluxe Quadruple Room
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
  • Room Facilities:
    • Air conditioning
    • + More
  • General:Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Fridge
Room Description:

QUADRUPLE DELUXE. ROOM ONLY. Non refundable

Executive King Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1 Room, 2 Adults Executive suite, non-smoking: King + Single Sofa Bed, Non-smoking 415 sq ft / 39 m² River view Sitting area Sofa bed Wetbar

Executive Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • Room Facilities:
    • Free Wi-Fi
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Connecting room
  • Housekeeping
  • Voice mail
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bedding:Cotton sheets
  • Sofa bed
  • Dining:Mini-bar
  • Coffee/tea maker
  • Refrigerator
  • Wet bar
  • Media:Wake up service
  • Radio
Room Description:

Executive Suite

Signature Lower Floors Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:TRADITIONAL NON-SMOKING:LOW FLOOR :SIGNATURE SLEEP EXPERIENCE:FLOOR TO CEILING WINDOWS

Signature Room
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Work desk
  • Seating area
  • Ironing facilities
  • Floor to ceiling windows
  • Connecting room
  • Top floor
  • Voice mail
  • Telephone
  • Bathroom:Hair dryer
  • Bedding:Sofa bed
  • Dining:Coffee/tea maker
  • Refrigerator
  • Media:Wake up service
  • Radio
Room Description:

2D BEDS:DELUXE NON-SMOKING:HIGH FLOOR ROOM :FLOOR TO CEILING WINDOWS:SIGNATURE SLEEP EXPERIENCE

Signature King Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 King-size bed

  • Check Prices
Room Description:

1K BED:DELUXE NON-SMOKING:HIGH FLOOR ROOM:FLOOR TO CEILING WINDOWS:SIGNATURE SLEEP EXPERIENCE

Luxury Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
Room Description:

Deluxe|Luxury Room

Sheraton New Orleans Hotel Location

Legend
  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • Old Absinthe House Bar400 m
  • New Orleans Riverwalk500 m

Popular areas

  • Harrah's Casino300 m

Places of interest

  • Harrah's Casino300 m

Convention centers

  • New Orleans Folklife and Visitor Center400 m

Sport related

  • Orpheum Theatre500 m

Amusement

  • Penny Arcade200 m

Museums

  • Louisiana Maritime Museum200 m
  • American Italian Renaissance400 m
  • Theater District400 m
  • Louisiana Wildlife Museum400 m
  • Louisiana Philharmonic400 m
  • New Orleans Jazz Museum400 m
  • French Quarter/historic New Orleans400 m
  • Arnaud's Restaurant400 m
  • Arts Council of New Orleans400 m
  • National D Day Museum400 m
  • Junebug Productions Inc400 m
  • New Orleans Pharmacy Museum500 m
  • Hermann-Grima/gallier Historic500 m

Parks

  • Jean Lafitte National Park100 m
  • Woldenberg Park400 m

Halls

  • Gallier Hall400 m

Medical care and Hospitals

  • The Spa at Windsor Court200 m

Casinos

  • Jcc Holding CO100 m
  • Maiden Voyage300 m
  • Harrah's New Orleans Casino400 m

Golf courses and Country clubs

  • Aquarium of the Americas400 m

Local attractions

  • Frenchmen Street1.6 km
    Frenchmen Street, New Orleans
  • Louisiana Music Factory1.5 km
    421 Frenchmen St
  • Magazine Street1.6 km
  • St. Augustine Church1.5 km
    Governor Nilchols
  • Faubourg Marigny 1.6 km
    New Orleans, LA

Near the hotel

  • French Quarter 480 m
    Canal St to Esplanade Ave Mississippi River to N Rampart St
  • Meyer The Hatter 160 m
    120 Saint Charles Ave
  • Canal Place 230 m
    333 Canal St
  • The Michalopoulos Gallery 320 m
    617 Bienville Street
  • Audubon Butterfly Garden and Insectarium170 m
    423 Canal St US Custom House
  • Crescent City Cooks190 m
    201 Chartres St
  • Earth Odyssey300 m
    306 Chartres St

Restaurants nearby

  • Commander's Palace100 m

    Address: 1403 Washington Ave
    Phone: 504 899-8221

    72% likes this, based on 2176 reviews
    Cuisine: American, Cajun & Creole
    Price Range: NZD 43 - NZD 112

  • Palace Cafe110 m

    Address: 605 Canal St
    Phone: 504-523-1661

    62% likes this, based on 755 reviews
    Cuisine: French, Contemporary, Cajun & Creole
    Price Range: NZD 43 - NZD 56

  • Bon Ton Cafe90 m

    Address: 401 Magazine St
    Phone: 504-524-3386

    74% likes this, based on 320 reviews
    Cuisine: Cajun & Creole

  • Roux Bristro20 m

    Address: 500 Canal St
    Phone: (504) 525-2500

  • Red Gravy80 m

    Address: 125 Camp Street
    Phone: 504-561-8844

    71% likes this, based on 286 reviews
    Cuisine: American, Italian
    Price Range: NZD 15 - NZD 35

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110
Cities nearby
  • Harvey hotels - 7 km
  • Metairie hotels - 8 km
  • Westwego hotels - 10 km
  • Harahan hotels - 13 km
  • Gretna hotels - 6 km
  • Marrero hotels - 8 km
  • Chalmette hotels - 11 km
  • Avondale hotels - 14 km
  • Jefferson hotels - 9 km
  • River Ridge hotels - 14 km

Sheraton New Orleans Hotel Reviews

Guest reviews are submitted by our customers after their stay at Sheraton New Orleans Hotel

Average guest rating

7.2out of 10
Very good
Based on 42 reviews

Rating by category:

Location
9.2
Rooms
7.8
Value
8.0
Dining
6.0
Service
8.0

Guest reviews

  • Older travelers
    5.4

    Location

    We booked our rooms through Booked.net for 3 nights. We called Booked.net a week before our arrival to change the reservation to only one night. When we checked in, the hotel told us that once we registered the entire amount of $900 would be charged to my credit card and only Booked.net could credit us for the second 2 nights. Now, my credit card is showing the $900 dollar charge dated 6/23/2011 and a $300 charge for July 1,2011. Not only did I not get a credit for the cancelled room nights, but was charged again. The Sheraton says it is Booked.net's fault and you are saying it is the Sheraton's fault. Please straighten this out.

  • Older travelers
    9.0

    Location was great and the Breakfast buffet was to die for.

    33usd to park for one night. 52dollar breakfast.

  • Older travelers
    7.4

    Excellent location and the room had a great view of the river. Facilities were clean and well maintained.

    For an international hotel, it was disappointing there were no facilities for making hot tea in the room other than through a coffee machine which tainted the water with coffee. While this may seem trivial, I suspect US travellers would be beside themselves if they didn't have the option to make a cup of coffee after a long trip. I was also caught off guard by the $10 charge to use the gym facility. This charge was not mentioned in the room manual or at check-in.

  • Older travelers
    7.4

    Convenience beds health club

    Paid for club floor. Breakfast is now quite stingy compared to last year

  • Older travelers
    7.8

    a great room with splendid view over Mississippi River & town

    the bath room is old fashioned and should be renewed to modern standard. Shower is not separated from bath room - rather ugly

  • Older travelers
    10.0

    I like the distance to bourbon street

  • Group of friends
    3.8

    Very dirty, very smelly (especially in the lobby), not good services. The cleaning lady arranged only one bed in a double bed room! She forgot the other one???!!! That's a Sheraton, indeed?

  • Older travelers
    8.8

    The staff was excellent and helped us with any issues we had and followed up to make sure we were satified

    rooms small

  • Older travelers
    9.2

    It was easy access

    The room temperature was warm, no matter if you adjusted the air conditioner

  • Older travelers
    8.4

    The proximaty of this hotel in relation to the points of interest in New Orleans is one of it's many possitive attributes.

  • Couple
    8.4

    Friendly staff

    The hotel valet parking was very slow in retriving the car when we needed to leave

  • Older travelers
    5.8

    Close to all main attractions

    A faded older style hotel, with the exception of the front desk the staff seemed dispirited and not overly helpful. Its a big hotel so you are not made to feel special just one of the hoards.

  • Group of friends
    9.6

    Good price, good location, excellent service overall a good choice

  • Single
    6.6

    Very friendly and helpful staff.

    The time it takes to park and getting the car back.

  • Family with children
    7.4

    They were very flexible about checking us in when we arrived early after a long journey and with no fuss. They were also very helpful when we wanted to extend our stay by a day and keep the same room. The breakfast staff in the restaurant were also very friendly and helpful and gave a good service. The view from the room was great too, with a full length window view of the city and river

    The gym was undergoing refurbishment and no mention had previously been made of this, until we tried to use it. There were not enough machines meanwhile. We ran out of face flannels and the cleaner said she had no more 2 days running. We could not use the pool one day, as we were told it had to be drained down and would not open for the rest ofthe day. These did not ruin our stay, but did detract a little from it being a great stay.

How to reach hotel

hotel Sheraton New Orleans Hotel New Orleans location
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Hotel Address:

500 Canal Street, New Orleans, Louisiana, United States, 70130

Get directions
City Center
  • New Orleans
    1.5 km
Airports
  • Louis Armstrong New Orleans (MSY)
    19.3 km
Train Stations
  • Union Station
    1.2 km
Restaurants
  • Commander's Palace (cuisine: American, Cajun & Creole)
    100 m
  • Roux Bristro
    20 m
Parks
  • New Orleans Musical Legends Park
    440 m
  • Woldenberg Riverfront Park
    470 m
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  12 pm
  • Year renovated:
    2012
  • Number of floors:
    49
  • Number of rooms:
    1110